Privacy Notice

(Prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (“PDPL”))

1.Data Controller

Pursuant to the Turkish Personal Data Protection Law No. 6698 (“PDPL”), 3M Havacılık Limited Şirketi (“3M Aviation” or the “Company”) is committed to protecting the privacy and security of your personal data.

This Privacy Notice explains how we collect, use, store, and protect your personal data when you visit our website, submit an inquiry through our contact form, or communicate with us via our telephone line. It also informs you of your rights under the PDPL.

2. Categories Of Personel Data We Collect

Depending on how you interact with our website or contact us, we may process the following personal data:

Contact Form

  • Full Name
  • Email Address
  • Phone Number (if provided)
  • Subject of Inquiry
  • Message Content

Website Usage

  • IP Address
  • Browser Information
  • Website Traffic Data
  • Security Logs
  • Server Logs
  • Cookie Data

Telephone Communications

Calls made to our company telephone line may be recorded for the following purposes:

  • Improving service quality
  • Managing requests and complaints
  • Fulfilling legal obligations
  • Providing evidence in the event of legal disputes

If your call is to be recorded, you will be informed at the beginning of the conversation.

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Responding to your inquiries and requests
  • Evaluating requests for information
  • Preparing quotations and offers
  • Managing customer requests and complaints
  • Improving customer satisfaction
  • Ensuring the security of our website and IT systems
  • Complying with applicable legal obligations
  • Establishing, exercising, or defending legal claims
  • Managing information security processes
  • Conducting internal audit and compliance activities

4. Legal Basis for Processing Personal Data

Your personal data are processed in accordance with Article 5(2) of the Turkish Personal Data Protection Law based on one or more of the following legal grounds:

  • Processing is necessary for the establishment or performance of a contract.
  • Processing is necessary for compliance with the Company’s legal obligations.
  • Processing is necessary for the establishment, exercise, or protection of legal rights.
  • Processing is necessary for the legitimate interests pursued by the Company, provided that such interests do not override your fundamental rights and freedoms.

Where required by applicable law, your explicit consent will be obtained before processing your personal data.

5. Methods of Collecting Personal Data

Your personal data may be collected through:

  • Our website contact form
  • Telephone communications
  • Email correspondence
  • Written requests
  • Cookies and similar technologies
  • Server log files
  • Automated or partially automated electronic systems

6. Sharing of Personal Data

Your personal data may be shared, where permitted or required by applicable law, with:

  • Authorized public authorities and governmental institutions
  • Courts and judicial authorities
  • Enforcement offices
  • Regulatory and supervisory authorities
  • Authorized law enforcement agencies
  • Information technology service providers
  • Cloud service providers
  • Call center and telecommunication service providers

Personal data will only be transferred where the conditions set forth under Articles 8 and 9 of the Turkish Personal Data Protection Law are satisfied.

7. Data Retention

Your personal data will be retained for the period required under applicable laws or, where no specific retention period exists, for as long as necessary to fulfill the purposes described in this Privacy Notice.

Once the applicable retention period expires, your personal data will be securely deleted, destroyed, or anonymized in accordance with the Turkish Personal Data Protection Law and related legislation.

Voice recordings, where applicable, will also be retained in accordance with legal requirements and the Company’s data retention policies.

8. Your Rights

Under Article 11 of the Turkish Personal Data Protection Law No. 6698, you have the right to:

  • Learn whether your personal data are being processed;
  • Request information regarding the processing of your personal data;
  • Learn the purpose of processing and whether your data are being used in accordance with that purpose;
  • Learn the third parties to whom your personal data have been transferred, whether domestically or internationally;
  • Request correction of inaccurate or incomplete personal data;
  • Request the deletion or destruction of your personal data where the legal conditions are met;
  • Request notification of such correction, deletion, or destruction to third parties to whom the data have been transferred;
  • Object to any decision based solely on automated processing that produces legal effects concerning you;
  • Request compensation for damages arising from the unlawful processing of your personal data.

9. Contact Us

If you wish to exercise your rights under the Turkish Personal Data Protection Law or have any questions regarding this Privacy Notice, you may contact us at:

3M Havacılık Limited Şirketi

Email: info@3mhavacilik.com

Requests submitted under the PDPL will be evaluated and responded to free of charge within 30 days, unless a fee is required by the applicable legislation.

10. Updates to This Privacy Notice

This Privacy Notice may be updated from time to time to reflect changes in applicable legislation or our business practices.

The most current version will always be published on our website.

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